Directeur général

Our company is a Switzerland-based organization with a strong international presence. We produce software for a global clientele. To support our expansion and optimize operational performance, we are seeking an experienced General Manager to oversee strategic and operational functions across key business areas, including Marketing, Finance, HR, IT, Engineering, Administration, and Customer Support.

Directeur général

As General Manager, you will play a key leadership role in driving business growth, operational efficiency, and team performance. You will report directly to the CEO/Board of Directors and lead cross-functional teams to ensure the company’s continued success.

Following a change in control, the company is creating a new organizational structure to support both organic growth and acquisitions, aiming to double its business volume over the next three years. The team currently comprises 60+ highly skilled employees, with 18 located in Lausanne, Switzerland. You will be the primary point of contact for all interdepartmental coordination with a key emphasis on maintaining a high level of productivity within the Lausanne office.

Date de début: Dès que possible
Taux d'emploi: Temps plein, 100%
Emplacement : Navori office in Lausanne
Reporting line: CEO based in Montreal, Canada

Key Responsibilities

Strategic Leadership & Business Platform Development

• Translate the CEO’s vision and strategic goals into actionable operational plans.
• Provide recommendations on the company’s organisation, ensuring alignment with business objectives and market opportunities.
• Develop and monitor key performance indicators (KPIs) and drive performance improvements across all departments
• Help to define and implement new strategies, procedures, and policies, that will facilitate growth while mitigating risks and ensuring business continuity.
• Proactively provide relevant feedback to the appropriate department heads and CEO related to current business activity, challenges, and opportunities for improvement.
• Drive business performance and ensure long-term sustainability.
• Identify and analyze existing business processes, seeking opportunities for improvement and automation.
• Negotiate contracts with vendors and suppliers, optimizing costs and service levels.
• Negotiate and manage partnership agreements.

Operational & Financial Management

• Ensure financial health and compliance, overseeing P&L, cost control, and risk management.
• Supervise administrative functions and enforce company policies.
• Ensure regulatory compliance in Swiss and international markets (tax, labor laws, corporate governance).
• Monitor business KPIs and generate executive reports for stakeholders.
• In collaboration with our CFO, oversee financial planning and budgeting, optimizing revenue streams and cost efficiency.
• Implement best practices and methodologies to optimize operational efficiency and reduce costs.
• Monitor financial performance against budget and forecasts, identifying variances and recommending appropriate corrective actions.
• Oversee the preparation of accurate and timely financial reports, providing insights into the company’s performance.
• Keep CEO updated on a weekly basis related to financial performance, operational challenges, and potential risks.

Departmental Oversight & Collaboration

• Lead and develop cross-functional teams, fostering a high-performance culture.
• Oversee day-to-day operations of all departments (e.g., development, sales, marketing, customer success, finance, HR).
• Ensure alignment between departments, streamlining internal processes and collaboration.
• Oversee HR functions, including talent acquisition, employee engagement, and leadership development.
• Promote diversity, inclusion, and professional growth within the company.
• Drive continuous improvement initiatives across the organization.
• Implement processes and systems to streamline workflows and improve productivity.
• Foster effective communication and collaboration between departments ensure alignment and efficiency.
• Work with various teams assisting contract review and legal compliance.

IT, Marketing & Customer Experience

• Supervise IT infrastructure and digital transformation initiatives.
• Oversee marketing and brand positioning, ensuring strong market presence and customer engagement.
• Define and implement tools to automate processes linked with marketing, outreach, lead generation, sales follow up and CRM maintenance, support and customer engagement using AI and various other tools.
• Ensure customer support excellence, optimizing service quality and responsiveness.
• Collaborate with the CTO to develop processes for efficient coordination and redundancy between various engineering teams, support, and product.

Your Profile

Education & Experience

• Master’s degree in business administration, Management, Finance, or a related field.
• 10+ years of experience in senior management, in an international business environment and software technologies.
• Strong track record with proven achievements in scaling businesses, driving international growth and operational excellence, with excellent analytical, problem-solving mindset and decision-making abilities.
• Deep understanding of financial management, corporate governance, and regulatory compliance.
• Solid financial acumen with experience in managing P&L and strategic financial planning.
• Experience in strategic leadership and leading cross-functional teams across multiple business units.
• Experience in navigating technological innovation, ideally in software development and R&D-heavy environments.
• Excellent communication, negotiation and stakeholder management skills, with the ability to engage effectively with the Board, partners, customers, and employees.
• Fluency in French and English is required; German is a plus.

À propos de Navori Labs

https://navori.com

Navori Labs est une société suisse innovante de logiciels qui opère à l'échelle mondiale (bureaux en Amérique du Nord, en Europe, au Moyen-Orient et en Inde), fournissant une technologie d'affichage numérique haut de gamme à des clients dans plus de 100 pays, alimentant des clients jusqu'à des opérateurs à grande échelle gérant des dizaines de milliers de licences.

Navori Labs se différencie sur le marché de niche grâce à un investissement constant dans la recherche et le développement, en développant des logiciels en interne par sa propre équipe d'ingénieurs, en étroite collaboration avec le directeur artistique, pour une expérience transparente et conviviale. Les produits Navori représentent un système de gestion de contenu (CMS) haut de gamme offrant une variété de fonctionnalités répondant aux besoins uniques des clients.

Le marché mondial de l'affichage dynamique a été estimé à 23,12 milliards de dollars en 2021 et devrait croître à un taux annuel de 7,7% d'ici 2030 en raison de la demande croissante pour la promotion numérique des produits et services afin d'attirer l'attention du public cible d'une manière efficace. Avec une croissance de 30% d'une année sur l'autre au cours des 12 dernières années, Navori Labs continue de se développer et d'accroître sa présence internationale en améliorant continuellement ses produits et en ouvrant de nouveaux marchés.

Informations sur le produit :

Logiciel d'affichage dynamique Navori –  https://navori.com/app
Aquaji - Logiciel d'analyse marketing– https://aquaji.com

Why Join Us?

• Lead a fast-growing international company based in Switzerland, with innovative products and reputable customers.
• Work in a dynamic, multicultural environment with global exposure.
• Play a key role in shaping the company’s future strategy.
• Competitive salary package.
• Work with the diverse close-knit high-performing team in an atmosphere with the spirit of result drive, inclusivity and teamwork
• Entrepreneurial environment with lean organizational structure and processes.

If you are a results-driven leader with a passion for international business and operational excellence, we invite you to apply.

Postuler aujourd'hui

Ce poste est idéal pour les personnes ambitieuses et axées sur les résultats qui s'épanouissent dans des entreprises en développement rapide, qui aiment avoir un impact tangible et qui sont entourées d'une équipe avide de réussite. Postulez dès maintenant si vous pensez que cet environnement est fait pour vous.

hr@navori.com